Companies, today, need the best tools and technologies to maximize the value of their customer relationships. Microsoft CRM software as Microsoft Dynamics CRM 2011, is a technology that enables companies to track and leverage every customer communication to maximize revenue opportunities and enhance customer loyalty. Microsoft CRM software, however, does much more than just track customer communication. It helps companies to optimize their business processes by automating daily tasks and regulating best practices. In short, Microsoft CRM software is among the best CRM software solutions that allows companies to attain, manage, serve, and mine value from their customers while enhancing their operational competence—something that is vital in present economy. And now this powerful Microsoft CRM software is available as a hosted application from Apps4Rent for as little as $34.95/month/user.
Best CRM software offers insight to valuable customer data
Efficient retention of existing customers with disciplined knowledge base is vital for every business. Organizations should build a comprehensive customer profile data base which will allow users to view all interactions, demographic data and past purchases at one centralized location. This data, along with vigorous classification and analysis tools, will allow companies to better measure the profitability of each customer. With 360-degree view of customer data, perceptive analytics, and streamlined customer service capabilities, Microsoft CRM software enables organizations to better find, service, and preserve customers. Retaining customers is not just enough. Maximizing on their profitability is as important. Thus, companies should use the data mining functionality of hosted Dynamics CRM to identify patterns and trends that indicate vital selling scenarios.
Microsoft CRM software helps capitalize on revenue opportunities
Getting new business is as important as maximizing the value of existing customer in order to build a base for sustainable growth. Optimizing the marketing mix can be one of the best ways to capitalize on revenue opportunities. However, an actionable insight into the entire marketing data is required. CRM software provides you with this. This visibility in the customer relationship management software can help companies to settle on lead-to-revenue metrics and understand their accurate return on marketing investment. More precise customer classification, lead prerequisite, and lead scoring based on intuitive customer data can help companies to focus on prospects who displays the chances to buy. This is useful feature to business of all sizes that Microsoft Dynamics is popular as a small business CRM software.
Doing ‘More with Less’ with Small Business CRM Software
Gaining more by spending less is a human nature. Consequently, streamlining work processes and boosting individual productivity becomes key. Time spent on monotonous manual tasks, hindrances that come with cross-group approvals, and the lack of standard business patterns can swamp down the business. This is where Dynamics CRM software helps. It helps to streamline and automate processes which reduce repetitive tasks and allows workforce to focus on higher-value tasks. Microsoft CRM hosting’s robust workflow capabilities allows companies to streamline tasks such as campaign execution, budget approvals, lead routing, lead qualification, lead routing, sales follow up, case routing, reference management, just to name a few. Microsoft Dynamics CRM includes dominant yet insightful workflow capabilities that allow businesses to streamline each day tasks and company-wide business processes for better operational effectiveness.
Best CRM Software cuts costs
Doing more with less is definitely precious, but ultimately companies look for ways to reduce hard expenses. Microsoft Dynamics CRM, an ideal small business CRM software, helps with cost reduction in two main ways. It makes possible delivery of cost-customer service, and it allows companies to reduce IT costs through system consolidation. One of the best ways to curtail costs is through automation. Microsoft Dynamics CRM provides companies with the right blend of automation, agent empowerment, and self-service abilities for more cost-effective customer service functions. By automatically producing customer service cases from received e-mail messages, with the pertinent details previously populated, companies can save momentous data entry time. Customer support cases can be automatically allocated to the most competent resource based on pre-defined triggers or criteria. Moreover, escalations can be made faultless with automatic transmission of customer details so that the supervisor can engage with the customer where the agent left off.
Why buy Microsoft CRM software from Apps4Rent?
• We are a Microsoft Gold Certified Partner.
• We have years of experience in providing hosted application services to 10,000+ businesses in 50+ countries.
• Our small business CRM software is available at a low monthly price of $34.95 per user/per month.
• Our CRM software is available with a 30-days money back guarantee.
• No long-term contracts. No set up fee.
• 99.9 per cent up time.
• With us, your data is stored in the state-of-the-art SAS 70 certified data centers.
• We offer daily back up of your data.
• We provide a familiar Microsoft interface for ease of use.
• We offer web-based CRM software which can be accessed via mobile devices and Outlook as well.
• Our web-based CRM software integrates well with our hosted SharePoint and Exchange.
• We provide round-the-clock customer support via phone, chat, and email.